Live on WhatsApp or Messenger

Every customer
gets a high five.

Hiiifive is the bot that answers your customers where they already chat. Build the menu, draw the flow, plug in the real work. No developer, no waiting.

Build your bot
KS
Kloof Street Roastery
WHATSAPP
HANDLED WITHOUT A HUMAN
94%of messages

Three things to set up. That's the whole job.

Everything a customer can ask, and everything your bot can actually do about it.

MENU

Build the menu customers see

Drag the options into order, nest submenus, and write them in your own words. What you type is what your customer reads.

ATrack my order
BOpening hours
+ Add an option
FLOW

Draw the conversation

Ask a question, branch on the answer, loop back if it's unclear. Every path is visible on one board, with no hidden logic.

Order number?
Found it
Not found
ACTIONS

Plug in the real work

Look up an order, book a slot, take a payment. Drop in a prebuilt action, paste your key once, and the bot does the rest.

Order lookupBookingPaymentsLive agent handoff
2.4M
messages answered last month
1.2s
median first reply, day or night
11 min
median time from signup to live bot
0
lines of code written by our customers

We stopped answering “where is my order” forever. It took one afternoon to build and our WhatsApp inbox has been quiet since.

RN
Rani Naidoo
Support lead · Kloof Street Roastery
AI ASSIST · OPTIONAL

When someone asks in their own words, the assistant answers.

Switch it on and the questions you never wrote still get a helpful answer, taken from your own words. Then the conversation carries on as normal.

“do u deliver to sea point on sundays”
Answered · then back to the menu
ABOUT · CONTACT

We started because a coffee shop asked us to stop the phone ringing.

In 2023 we built a small WhatsApp bot for one roastery in Cape Town. It answered “where's my order” fourteen times before lunch. The owner asked whether it could also take bookings, and then whether her friend could have one.

Everything since has come from that: the menu editor, because she wanted to change wording herself. The flow board, because branching in a spreadsheet is misery. Credentials with automatic refresh, because a token expired on a Saturday and nobody noticed until Monday.

We're eleven people, spread across three cities, building for the person who has a business to run and no developer to call.

WHAT WE BELIEVE
A bot should say less, not more.
Nobody should need a developer to change a sentence.
A person is always one message away.
11
people
1,400
bots live
2023
first customer

Say hi.

Tell us what your customers keep asking. We'll show you the bot that answers it, usually within a day.

Weekdays, 8am to 6pm SAST
Cape Town · Lisbon · Berlin
We reply to every message ourselves.

Your customers are already typing. Give them something to talk to.

14 days free. No card to start.